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Include buyer phone number in order details for tracked shipping

I want CardNexus to include the buyer's phone number in the order details. This is important because many postal services require a recipient's phone number for tracked shipments, which CardNexus mandates for all orders. Currently, I have to message buyers individually, which is not a scalable solution for frequent sellers.
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  • Julie Le Soymier

    Team•

    Apr 18

    Hello, hello.
    Yes, it has been reported that the phone number and the email are missing for sellers to be able to send a parcel, and it's something that will be added pretty soon, so it doesn't block anything for the seller. Sorry for the inconvenience. We'll try to fix this soon.