Hi, would you mind giving us a screenshot of the console (ctrl + maj + c) and the error you are facing so we can unlock you ?
benjamin
•
Apr 13
Aside from your test and feedback, i want to let you know i found the root cause and i’m preparing a fix for it. i will update you whenever it’s ready and live.
gritoma
•
Apr 14
Hello ! Thanks, I just test it back, everything work perfectly !
benjamin
•
Apr 13
Hello@gritomawe've been investigating the issue with your inventory page. It seems your browser may be running an outdated version of the app. Could you try the following:
Hard refresh the page using Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)
If that doesn't work, clear your browser cache for cardnexus.com
Disconnect and reconnect then navigate back to your inventory page
Let me know if that fixes the issue or if the error persists. Thanks!
Julie Le Soymier
Team•
Apr 13
Hey! Sorry about the bug, we can see your inventory in our database, so don’t worry it’s here. We are investigating about the display issue. Keep you posted !
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Comments5
Gaultier Romon
Apr 13
Hi, would you mind giving us a screenshot of the console (ctrl + maj + c) and the error you are facing so we can unlock you ?
benjamin
Apr 13
Aside from your test and feedback, i want to let you know i found the root cause and i’m preparing a fix for it. i will update you whenever it’s ready and live.
gritoma
Apr 14
Hello ! Thanks, I just test it back, everything work perfectly !
benjamin
Apr 13
Hello@gritomawe've been investigating the issue with your inventory page. It seems your browser may be running an outdated version of the app. Could you try the following:
Hard refresh the page using Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)
If that doesn't work, clear your browser cache for cardnexus.com
Disconnect and reconnect then navigate back to your inventory page
Let me know if that fixes the issue or if the error persists. Thanks!
Julie Le Soymier
Apr 13
Hey!
Sorry about the bug, we can see your inventory in our database, so don’t worry it’s here. We are investigating about the display issue. Keep you posted !