How can we help you?
Search for any helpful articles from our team to find an answer to your question.
Getting Started
Everything you need to get started on CardNexus — what the platform is, how to create your account, and how to take your first steps.
4 articles
Managing your inventory
Organize and manage your card inventory — adding and editing cards, tags and locations, bulk actions, selling from your inventory, and your preferences.
7 articles
Lists
Create and manage lists — track the sets you're completing, share what you're selling or hunting for, and find the missing cards while you shop.
4 articles
Importing Products
How to bring your cards into CardNexus — CSV imports for inventory and listings, and text/deck-list imports for fast paste-in workflows.
3 articles
Card Scanner
Scan your cards with the CardNexus mobile app — how it works, what it detects, and how to fix anything that goes wrong.
3 articles
Buying
Everything you need to know about finding and buying cards on CardNexus.
9 articles
Selling
Everything you need to know about selling cards on CardNexus.
8 articles
Card Condition & Grading
How to assess and grade card conditions on CardNexus, from Near Mint to Damaged.
1 article
Shipping & Packaging Guide
How to pack and ship cards safely, tracking requirements, and packaging tips for every order size.
3 articles
Orders & Tracking
Everything you need to know about your orders and tracking shipments on CardNexus.
2 articles
Disputes & Returns
How to report problems, resolve disputes, and handle returns on CardNexus.
3 articles
Fees & Payments
Understand how fees work on CardNexus, what payment methods are accepted, and how currencies are handled.
4 articles
Ratings & Reviews
How buyer and seller ratings work on CardNexus, and what to expect after an order.
1 article
Trust & Safety
How CardNexus protects buyers and sellers, and how to stay safe on the platform.
4 articles
FAQ & Troubleshooting
Answers to common questions and solutions to frequent issues on CardNexus.
3 articles
Legal
Legal information, terms of use, privacy policy, and rules that apply when using CardNexus.
5 articles